Hide cookie alerts, modals and pop-ups
Screenshots often contain unwanted elements like cookie alerts, pop-ups, and other (annoying) elements. We often get the question if they can be removed.
We run a check on each webpage to see if we detect obvious elements like Cookie warnings or popups that need an OK button to be clicked to continue. If the page matches our list of predefined, common elements we will click and/or hide it. This should work in many situations but not all since the web is constantly moving and changing. But of course, so are we and improving our technique is ongoing.
If you still experience unwanted elements on your screenshots, please check one of the options below.
When enabling "Expert mode" (top right) of the Add Webpage form, you can control what elements (class or ID) to click and/or hide before the screenshot is taken. Going down this route will involve a bit of technical knowledge, so you might want to rope in the help of your developer if you’re not too comfortable doing this. For a short guide/example, please check our blog on Hiding Popups from Screenshots.
Whitelist Stillio IP addresses
If you (or your staff) control the website you're screenshotting, you might be able to whitelist our IP addresses so that they will load without unwanted elements like cookie alerts, pop-ups, and discount coupon modals.