Why am I getting "Access Denied"?

If your screenshot shows an "Access Denied" page, this indicated that the target site has a WAF (web application firewall) blocking crawlers. The solution is to Whitelist Stillio IP addresses which requires administrative control of that site. 

A workaround can be to select a different country in the URL Settings > Location list. This will use different IP addresses than the main pool of IP's from the Amazon AWS Data Center that runs our screenshot engine.

Check Stillio Support for more help documents.

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