Frequently Asked Questions

We take great care in providing a service that's easy to use. But you never know, so here are some answers.

Pricing

14 Day free trial

All plans start with a 14 day trial. Only requires an email-address and a password to try out our service. A few days before your trial account expires we send you a reminder to decide if you want to continue with one of the paid plans.

Is there a contract involved?

No, Stillio is a hassle free subscription based service with no contracts. You pay per month and decide per month. You can cancel your account any time and the subscription will automatically stop at the end of the running month.

How can I pay for Stillio?

Stillio accepts credit cards and all payments will be processed by Stripe.com. Stillio itself does not store any financial data of you and your credit card in our database, this is all and only securely processed by Stripe.

Stripe has been audited by a PCI-certified auditor, and has in turn been certified as a PCI Level 1 Service Provider, the most stringent level of certification available. You can confirm Stripe’s certification in Visa’s registry of service providers.

Can I share my account with others?

Well, you could, but it’s easier (and more safe) to share some of the urls you’re tracking! Each url has the option to share that page with others.

URLs

Can I add multiple urls at once?

Yes! You can paste a plain text list of all webpage URLs you want to capture screenshots from. This also allows you to use identical settings for each of these URLs like width, height, tags, and capture frequency.

What time of day are my screenshots captured?

You can indicate the exact time of day that a screenshot should be taken.

Does Stillio capture every url? And is each screenshot 100% pixel perfect?

Unfortunately, computers are not as smart as people. Even though we keep tweaking & improving our ‘render engine’ (let’s say, the browser that makes the screenshot) it’s not always possible to capture each url and/or every element on that page. Stylesheets and Javascript can sometimes fool our engine, which results in less accurate results. Roughly we do capture 95% perfect, but we advise to start with a trial account and see the result for yourself. Note: Since we keep tweaking our engine and you probably keep improving your site, we advice you to regularly check if your urls are processed good enough for your liking.

Can Stillio spider a website automatically?

No, Stillio can only take screenshots of webpages that you input manually. You can however add multiple urls at once with the mass url uploader. Simply make a list of all the urls you want to add and paste that list in the mass uploader.

Screenshots

What size are the screenshots?

The screenshot dimensions can be set for each webpage individually.

Sreenshot height Every screenshot is captured full size height up to about 10.000 pixels. This is enough for almost every webpage out there. If you only need to capture a small part of the page you can change the default height to the required value.

Screenshot width You can select the width to a selection of values:

  • 320px (Mobile portrait)
  • 480px (Mobile landscape)
  • 768px (Tablet portrait)
  • 1024px (Tablet landscape)
  • 1280px (Our default/recommended width)
  • 1440px
  • 1600px
  • 1920px

I want to capture a specific part of a webpage. Is that possible?

Easy! Almost every webpage provides unique ID’s for the various elements in that page. Your browser has direct access to these parts of the page by extending the url with the number/hash symbol (#) and the ID. Like https://en.wikipedia.org/wiki/Money_supply#United_States. Stillio also accepts urls with ID’s. So you can easily pinpoint and capture the sections of a webpage that matter to you most.

Does Stillio capture flash elements of a webpage? Like banners?

Sure! However, since flash elements are somewhat like mini-movies, we can’t control what exact moment of the animation is shown. We capture with the most recent Flash version, which covers 99.9% of all flash content online.

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